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family-owned company, since 1953 Kilco International has operated at the
forefront of both animal health and food production in two main facilities,
Mallusk in Northern Ireland and Lockerbie in Scotland, with my placement being
at the Mallusk site. Kilco exports to over sixty countries, which is aided by a
sales office and warehouse in Germany in order to serve the growing European
market, as well as over sixty countries worldwide.

operating in the markets of animal health, biosecurity, dairy hygiene and food
hygiene, which is backed by a rigorous research and development program, which
I have worked closely with. The research and development sector works in a
similar way to any laboratory, often beginning with the identification of an
issue with a product (such as a customer’s complaint) or through a request from
a customer for a certain product formulation. A hypothesis must be drafted,
detailing what the query/complaint is, and how we can test the formulation for
common characteristics such as pH, density, conductivity, appearance and
viscosity (using the range of laboratory equipment currently available). These
characteristics are then compiled in suitable format (usually Microsoft Word
and/or Excel) and organised into tables/graphs et. Cetera. This documented
information can then be analysed and conclusions drawn from this, which are
then used for better communication with our customers. In order to ensure that projects
are completed in an efficient manner, inter-departmental emails between co-workers
ensure that the widest possible array of skill sets and expertise can be levied
against a task. When a task is completed, or needs another person’s opinion,
email conversations can allow even lower-tier staff such as myself to have an

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the company, it is important that every product is manufactured to the highest
possible standards of both quality and safety, in accordance with ISO 9001 and
GMP regulations. Obviously, having both safe and effective products will make
sure that customers are satisfied, which is a main goal of any company. For the
manufacture of pharmaceutical products, for instance, all company laboratories
and clean rooms have been designed to the Class L Standard that is mandated for
the manufacturing of pharmaceuticals. As well as this, a recent £1.5million
expansion of the Kilco factory in Lockerbie was completed in order to not only
meet industry expectations, but to exceed them, so that a greater customer base
can be supported by improved infrastructure, equipment and customer care.

well as this, Kilco are members of the Iodine Registration group in Europe,
which helps to give support to the main product range, many of which are
iodine-based and therefore must meet the requirements of the European Biocides Regulation,
or else Kilco would be unable to formulate and sell iodine-based products. The
Technical Team works to make sure that all active substances (such as iodine)
have the relevant European Biocides Regulation credentials completed, so that
future projects are not jeopardised by legal issues. Kilco’s biosecurity
product range is designed to be at the forefront of infection and disease
control. A series of DEFRA Approved (Department for Environment, Food &
Rural Affairs) detergents and disinfectants has been developed for a range of
various agricultural purposes, such as in dairy processing, brewing, crop food
production and poultry industries, with different products obviously requiring
different characteristics, depending on both customer requirements as well as
protecting the welfare of farmyard animals. For example, making sure that a
teat dip spray is not corrosive or dangerous to a farmyard animal or human, as
well as avoiding the risk of any environmental damage through contamination of
water sources, as obviously the company wants to reduce all environmental
impacts as much as possible.

manufacture a wide range of teat disinfectants of varying chemistries and
properties – e.g. iodine, chlorhexidine, lactic acid, viscous and non-viscous
products. A review of the most common complaints relating to the ‘teat
disinfectant range’ (which relates to products that are sprayed onto cow udders
for hygiene reasons during milking) would suggest that the majority are as a
result of chemical contamination either from other on-farm products, within shipping
containers, and in smaller instances within the production facility.

such, it is important to understand the behaviour of the core representative teat
disinfectant range following chemical contamination, to ensure that in the
event of a customer inquiry the exact cause and effect of an adulterated product
can be evaluated by the technical team.

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